betjob Privacy Policy

1. Personal Data We Collect

When you register for and use the betjob platform, we collect the following categories of personal data:

• Identity Data: Full legal name, date of birth, national identity card (NID) number, passport number, or other government-issued identification details provided during account registration or verification.
• Contact Data: Mobile phone number, email address, and residential address including city (e.g., Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, or Mymensingh) and postal code within Bangladesh.
• Financial Data: Payment account details for bKash, Nagad, Rocket, Upay, Visa, Mastercard, and linked bank accounts (Dutch-Bangla Bank, BRAC Bank, City Bank, Islami Bank, Sonali Bank, or others). We do not store full card numbers on our servers; payment data is handled by compliant payment processors.
• Transaction Data: Records of all deposits, withdrawals, bets, game sessions, and bonus claims associated with your betjob account, including amounts in Bangladeshi Taka (BDT).
• Technical Data: IP address, browser type and version, device type and operating system, screen resolution, time zone set to Bangladesh Standard Time (BST, UTC+6), and session identifiers collected automatically when you access betjob.
• Usage Data: Pages visited, features used, games played, betting markets accessed, time spent on the platform, and clickstream data collected to improve betjob's services and personalise your experience.
• Communications Data: Records of messages you send to betjob customer support via email at [email protected], live chat, or any other communication channel we operate.
• Verification Documents: Copies of identity documents, proof-of-address documents, and source-of-funds information submitted during mandatory account verification processes.

2. How We Collect Your Data

betjob collects personal data through the following means:

• Direct submission: Information you actively provide when creating your betjob account, completing identity verification, making a deposit or withdrawal, contacting support, or participating in a promotion.
• Automated technologies: Technical and usage data collected automatically via cookies, web beacons, server logs, and similar tracking technologies when you browse or interact with the betjob website.
• Third-party payment providers: Transaction confirmation data received from bKash, Nagad, Rocket, Upay, and banking partners when you initiate a payment or withdrawal through their systems to or from your betjob account.
• Identity verification partners: Where betjob engages third-party KYC (Know Your Customer) service providers to assist with verifying the identity documents you submit, those providers may share verification results and flags with betjob.
• Publicly available sources: In limited circumstances, betjob may cross-reference information from publicly available databases to assist with fraud detection, responsible gaming checks, or regulatory compliance.

3. Cookies and Tracking Technologies

betjob uses cookies and similar technologies to operate the platform effectively and deliver a personalised experience. The types of cookies we use include:

• Strictly necessary cookies: These are essential for the betjob platform to function. They enable you to log in, maintain your session, and navigate between pages securely. These cookies cannot be disabled without preventing you from using the platform.
• Functional cookies: These remember your preferences such as language settings, preferred games, and account display options to provide a more convenient experience each time you return to betjob.
• Analytics cookies: These help betjob understand how users interact with the platform — which pages are visited most, where users navigate from, and how long sessions last — so that we can continuously improve the betjob experience.
• Security cookies: These support betjob's fraud detection and anti-abuse mechanisms by identifying unusual session patterns that may indicate unauthorised access attempts.

You may manage cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the betjob platform. betjob does not use third-party advertising cookies to serve targeted advertisements on external websites.

4. How We Use Your Personal Data

betjob processes your personal data for the following specific purposes:

• Account management: To create, maintain, verify, and secure your betjob account, including age verification to confirm you are 21 years or older.
• Service delivery: To process your bets, game sessions, deposits, and withdrawals in Bangladeshi Taka; to credit bonuses and promotional rewards; and to deliver all features of the betjob platform to you.
• Identity and fraud prevention: To verify your identity in compliance with Know Your Customer (KYC) obligations, to detect and prevent fraudulent transactions, money laundering, and other forms of abuse on the betjob platform.
• Responsible gaming: To monitor betting patterns, enforce deposit and loss limits, honour self-exclusion requests, and refer users who appear to be experiencing gambling-related harm to appropriate support resources.
• Customer support: To respond to your enquiries, resolve complaints, and provide technical assistance related to your betjob account or any service on the platform.
• Marketing communications: To send you information about betjob promotions, seasonal offers (such as BPL, IPL, Eid, or Pohela Boishakh specials), and new features — but only where you have consented to receive such communications. You may withdraw marketing consent at any time by contacting [email protected].
• Platform improvement: To analyse usage data, identify bugs, test new features, and continuously improve the betjob platform's performance, security, and user experience.
• Legal compliance: To meet obligations imposed by applicable law, including record-keeping requirements, responding to lawful requests from competent authorities, and enforcing betjob's Terms & Conditions.

5. Sharing Your Personal Data

betjob does not sell your personal data. We share your data only in the following limited and controlled circumstances:

• Payment service providers: We share necessary financial data with bKash, Nagad, Rocket, Upay, Visa, Mastercard, and linked banks solely to process deposits and withdrawals on your behalf.
• Identity verification providers: We may share identity documents and personal details with regulated KYC partners to complete your account verification. These partners are contractually bound to process your data only for verification purposes.
• Game content providers: Game studios such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Ezugi, and Spribe may receive anonymous session and wagering data to facilitate game delivery, RNG certification, and fairness audits. We do not share your name or contact details with game studios.
• Legal and regulatory authorities: betjob may disclose personal data to law enforcement agencies, regulatory bodies, or courts of competent jurisdiction where required by applicable law, a valid legal order, or to protect the rights, safety, or property of betjob or its users.
• Business transfers: In the event of a merger, acquisition, or sale of betjob's assets, your personal data may be transferred to the acquiring entity, subject to equivalent privacy protections being maintained.
• Fraud prevention networks: betjob may share flagged account or transaction data with industry fraud prevention organisations to protect the integrity of the broader online gaming ecosystem.

6. Data Retention

betjob retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following general retention guidelines apply:

• Active account data: Retained for the full duration of your active betjob account plus a minimum of five (5) years following account closure, to satisfy record-keeping obligations.
• Transaction records: Deposit, withdrawal, and wagering records are retained for a minimum of five (5) years from the date of each transaction.
• Identity verification documents: Retained for a minimum of five (5) years following account closure or the completion of the verification process, whichever is later.
• Customer support communications: Retained for a minimum of two (2) years from the date of the last communication in a support thread.
• Marketing consent records: Retained for the duration of your consent plus one (1) year following withdrawal of consent, to demonstrate compliance.

Upon the expiry of the applicable retention period, betjob will securely delete or anonymise your personal data in accordance with its internal data lifecycle procedures.

7. Data Security Measures

betjob implements a layered set of technical and organisational security measures designed to protect your personal data against unauthorised access, disclosure, alteration, and destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and betjob's servers.
• Encrypted storage of sensitive data including passwords (stored as salted hashes) and payment credentials.
• Role-based access controls ensuring that betjob staff can access your personal data only to the extent required by their specific job functions.
• Regular security assessments, penetration testing, and vulnerability scanning of the betjob platform infrastructure.
• Secure, access-controlled data centres with physical security, environmental controls, and audit logging.
• Incident response procedures to detect, contain, and notify affected users of any confirmed personal data breach within a reasonable timeframe.

While betjob applies robust security practices, no online platform can guarantee absolute security. You play an important role in protecting your own account by keeping your betjob login credentials confidential and reporting any suspicious activity immediately to [email protected].

8. International Data Transfers

The betjob platform primarily processes and stores user data within secure facilities serving the Bangladesh region. In certain limited circumstances — such as when engaging global game content providers, KYC verification partners, or cloud infrastructure services — your data may be processed in jurisdictions outside Bangladesh. Wherever such transfers occur, betjob ensures that equivalent data protection safeguards are in place through contractual mechanisms, including data processing agreements that bind the receiving party to confidentiality and security standards consistent with this Policy.

9. Your Data Protection Rights

As a betjob user, you have the following rights with respect to your personal data. To exercise any of these rights, contact betjob at [email protected] with the subject line "Data Rights Request":

• Right of Access: You may request a copy of the personal data betjob holds about you, along with information about how it is being processed.
• Right to Rectification: You may request correction of inaccurate or incomplete personal data in your betjob account at any time.
• Right to Erasure: You may request deletion of your personal data where betjob no longer has a lawful basis for retaining it. Note that retention obligations may limit erasure of certain records.
• Right to Restriction: You may request that betjob restrict processing of your data in certain circumstances, such as while a correction request is being assessed.
• Right to Object: You may object to processing of your data for direct marketing purposes at any time. betjob will honour such objections without requiring justification.
• Right to Data Portability: Where technically feasible and legally applicable, you may request a structured, machine-readable export of your personal data as held by betjob.
• Right to Withdraw Consent: Where betjob's processing is based on your consent (e.g., marketing emails), you may withdraw that consent at any time without affecting the lawfulness of processing prior to withdrawal.

betjob will acknowledge your request within five (5) business days and aim to fulfil it within thirty (30) days. Complex requests may take longer; betjob will notify you if an extension is required.

10. Protection of Minors

betjob's services are strictly intended for adults aged 21 and above. betjob does not knowingly collect, process, or store personal data relating to individuals under the age of 21. If betjob discovers that it has inadvertently collected data from a user who is under 21, that account will be immediately closed, all associated data will be deleted, and any funds held will be handled in accordance with betjob's underage account procedures. If you believe a minor has registered on the betjob platform, please contact [email protected] immediately.

11. Third-Party Services and Links

The betjob platform does not contain links to external third-party websites for general browsing. Where betjob integrates third-party services — such as payment processors (bKash, Nagad, Rocket) or game content providers (Pragmatic Play, Evolution Gaming, Spribe) — those third parties operate under their own independent privacy policies. betjob is not responsible for the privacy practices of third-party providers beyond the contractual data processing obligations we impose on them. We encourage you to review the privacy policies of any third-party payment service you use in connection with your betjob account.

12. Changes to This Privacy Policy

betjob reserves the right to update this Privacy Policy at any time to reflect changes in our practices, applicable law, or the services we offer. When material changes are made, betjob will update the effective date at the top of this document and, where practicable, notify registered users via the contact details associated with their betjob account. Your continued use of the betjob platform following publication of an updated Privacy Policy constitutes your acceptance of the revised terms. We encourage you to review this Policy periodically to stay informed about how betjob protects your personal data.

13. Contact betjob About Privacy

If you have any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data by betjob, please contact our dedicated privacy support team. We are committed to addressing all privacy enquiries promptly and transparently.

• Email: [email protected] (subject line: "Privacy Enquiry")
• Response target: Within 5 business days of receipt
• Platform: https://betjob.onl
• Operating hours: 24 hours a day, 7 days a week (Bangladesh Standard Time, UTC+6)